How to Video Call Grandkids: A Senior’s Simple Step-by-Step Guide

Learn how to video call your grandkids with Zoom, FaceTime, or Facebook Messenger. Easy setup, troubleshooting tips, and tools for seniors — no tech skills needed!

GUIDES

Jim

3/9/20252 min read

two babies and woman sitting on sofa while holding baby and watching on tablet
two babies and woman sitting on sofa while holding baby and watching on tablet

Introduction

Missing those smiles and giggles? Video calls let you see your grandkids anytime, even if they’re miles away. This guide will walk you through setting up video calls step-by-step, with big screenshots and zero confusing jargon. Let’s get you connected!

Why Video Calls Are Worth It

Video calls help you:

  • 👨👩👧👦 Stay close to family, even from afar.

  • 🎂 Celebrate birthdays, holidays, and everyday moments together.

  • 📚 Read bedtime stories or watch grandkids open gifts.

What You’ll Need

  1. A Device: Smartphone, tablet, or computer with a camera.

  2. Internet: A Wi-Fi connection (ask family or use Xfinity Senior Discount plans affiliate link).

  3. Apps: Zoom, FaceTime, or Facebook Messenger (all free!).

Step-by-Step Guide to Video Calls

Option 1: Zoom (Computer or Tablet)

  1. Download Zoom: Visit Zoom.us and click “Download”“Open”.

  2. Join a Call: Click the link your family sends you → Enter your name → “Join with Video”.

  3. Troubleshooting:

    • Can’t hear? Click 🔊 “Unmute” at the bottom.

    • Screen frozen? Tap “Leave” and rejoin.

Option 2: FaceTime (iPhone/iPad)

  1. Open FaceTime: Tap the white video camera icon.

  2. Call a Contact: Tap a grandchild’s name → “Video”.

  3. Adjust Volume: Use the buttons on the side of your device.

Pro Tip: Ask family to set up a Shared Family Album (affiliate link) for photos after calls.

5 Common Problems (and Fixes)

  1. “I can’t see myself!” → Check if the camera cover is closed.

  2. “It’s too quiet!” → Tap the volume buttons or ask family to speak louder.

  3. “The screen is frozen!” → Restart your Wi-Fi router.

  4. “I don’t have a smartphone!” → Use a GrandPad Tablet (affiliate link)—designed for seniors!

  5. “I’m nervous to try!” → Practice with a friend first.

Best Devices for Seniors

  • Tablets: GrandPad (simple interface), iPad (for FaceTime) or Amazon Fire Tablet (affiliate link) with large icons.

  • Webcams: Logitech C270 (affiliate link)—plugs into any computer.

  • Internet Plans: Xfinity 55+ (affiliate link) for affordable Wi-Fi.

Free Download: Video Call Cheat Sheet

👉 Download Now and keep it by your device! Includes:

  • Zoom/FaceTime buttons labeled with arrows.

  • Family contact info template.

  • Troubleshooting checklist.

Practice Makes Perfect

Your first video call might feel tricky, but it gets easier! Start with short calls and celebrate small wins. Soon, you’ll be a pro at virtual hugs and bedtime stories.