Returns & Refunds policy

Last Updated: 03/15/2025

1. Digital Products Policy
All purchases of digital guides, checklists, and resources from SenioMate are final and non-refundable. Once a product is downloaded or accessed, we cannot offer refunds or exchanges.

2. Technical Issues & Support
If you experience problems downloading, accessing, or using your purchased product (e.g., broken links, corrupted files), please contact us immediately at hello@seniomate.com. We will work with you to resolve the issue promptly, including resending files or providing alternative access.

3. Responsibility to Review
Before purchasing, please:

• Read product descriptions carefully.

• Ensure your device meets any requirements listed (e.g., PDF reader, internet connection).

4. Exceptional Circumstances
While we do not offer refunds, we understand life can be unpredictable. If you believe there is a compelling reason for a refund (e.g., accidental duplicate purchase), email us at hello@seniomate.com, and we will review your request on a case-by-case basis.

5. Contact Us
For questions or assistance, reach out at:

• Email: hello@seniomate.com

• Response Time: We aim to reply within 24–48 hours.

By purchasing from SenioMate, you agree to this policy.